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Registered: ‎05-14-2017

GCU download not in digital library

Hello, I purchased the GCU online activation tonight, and it is not allowing me to activate it. Was wanting to purchase RE7 tonight, but it still says $39.99. Would appreciate any help.

Thank you.
Posts: 6,016
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Registered: ‎08-15-2011

Re: GCU download not in digital library

Hello Chris1989,


Thanks for writing in, and thank you too for enrolling in Gamers Club Unlocked! You're on the way to the best deals in gaming, and I'm glad to have you onboard.


I'm sorry for any confusion that the initial enrollment may have caused. The activation process can take 1-2 business days, so you would be unable to use it on a second purchase the same night of the purchase. With that said, though, there is nothing to download or activate on your end. The digital library messaging is simply a standard message for any digital purchases from Best Buy.


I trust your account will activate today if it hasn't already, but should you need any support please visit our Gamers Club Unlocked Activation FAQ. This should answer any questions you have and provide next-steps on what to do you you still need support.


Thank you again for your purchase, and thanks for visiting our forum. Please visit us again any time.



Mike|Senior Social Media Specialist | Best Buy® Corporate
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