Add Product

Search Results:

New Member
Posts: 1
Registered: ‎03-20-2017

GCU Not Working


Along with what seems like the dozens of folks posting here, my recent GCU purchase is not yet allowing me to utilize it. I did receive a welcome email with the coupons but my GCU is not reflected when attempting to shop online.

Posts: 4,251
Topics: 56
Kudos: 327
Blog Posts: 11
Solutions: 332
Registered: ‎07-27-2015

Re: GCU Not Working

Hi Cotywb –


Welcome to our forums and thanks for becoming a GCU Member. I’m sorry to hear you’re having trouble using your membership, which I’ll be happy to look into for you.


Using the information you registered with our forums I was able to review your account, and can verify your Membership is fully activated to your My Best Buy Account as expected. However there was some missing critical information from your account, which did not match up with your My Best Buy, and was preventing the accounts from syncing correctly. I have corrected this discrepancy, and am now observing you discount applying automatically like it should be. If you have any questions or other concerns please feel free to post again.


Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!