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Posts: 1
Registered: ‎03-04-2017

Can't activate Unlocked?

I bought the two-year membership alongside a pre-order, and my orders confirm that it's processed and ready to download, however, 24 hours after purchase, nothing has shown up in my digital library for download, and I've received no further emails about it. Help?

Posts: 6,006
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Registered: ‎08-15-2011

Re: Can't activate Unlocked?

Hello defciggy,


Thank you for enrolling in Gamers Club Unlocked. I'm sure you'll love the benefits that will be at your disposal soon. I'll be happy to review your account with you today.


I am sorry for any disappointment or concern your activation delays may have caused thus far. While most accounts should unlock within 1 business day of a membership being purchased, some may take slightly longer. I'll keep your case open for the next few days to ensure it is Unlocked without any additional trouble. Once it is I'll send you a private message to confirm you can see it as such on your side as well. To check your messages, while logged into the forum click on the envelope in the upper right corner of the page.


Best regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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