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Member
Posts: 10
Registered: ‎03-25-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

So, they're refunding my 17.99 out of the kindness of their hearts?

Customer Care told me over the phone that 20% DOES apply to digital downloads.  They said you won't see it on the website, but it will be reflected in your billing.

When I was billed the full 89.99 I wrote to say what's up?!  And they said, "Sorry, we'll refund you 17.99"

Member
Posts: 13
Registered: ‎03-26-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

That's awesome!

Member
Posts: 21
Registered: ‎03-23-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

Directly from the Terms and Conditions:

 

  • 20% discount off new physical video games, including pre-orders (excludes pre-owned video game software and digital gaming). Benefit does not combine with promotions advertised in Best Buy's Thanksgiving Day physical ad or expanded digital ad. Limit 3 copies of each title per platform per year per member. Valid on in-stock items only. No rainchecks. No dealers.
Member
Posts: 13
Registered: ‎03-26-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

Good to see Best Buy breaking policy to help a person this time.
Member
Posts: 21
Registered: ‎03-23-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

Let us know if you actually see that refund.

Member
Posts: 10
Registered: ‎03-25-2018

Re: Are you all receiving 20% discounts on Digital Downloads?

Logged in to Paypal this morning:

"

Best Buy Co., Inc.Refund
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