09-09-2017 08:00 AM
09-10-2017 07:46 AM
I pre ordered Madden 18 back in June and my rewards have already been posted, however, I didn't receive the 500 bonus for the pre order. Now I do notice that you have stated it takes 15-20 days from receiving the game before I get the credit, but I wasn't sure if the system just adjust what has already been posted, or what happens. Please clarify
09-10-2017 02:02 PM
It is. What is must frustrating is I do not think they have a system in place to tell if anyone got the points or not. So they cannot just credit everybody. I think they have to to it by use private message with them or call . Which adds insult to injury. And is not fair to people who have no clue they did not get the points.