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New Member
Posts: 3
Registered: ‎07-13-2017

never got the point for using my credit card out side of bestbuy

hello it been 3 times since for not getting the point i used on my bestbuy card and normally it would post after a week after the statment its been missed 3 time one in march ,april and in june is there any way to see why?

Posts: 9,205
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Registered: ‎01-03-2013

Re: never got the point for using my credit card out side of bestbuy

Hi there NestorXD123 - 

 

Welcome to the forum! One of the benefits of our My Best Buy Visa card is that you're able to use it outside of Best Buy and continue to earn points. These points should post within a few days of your monthly statement becoming available. I'm sorry to hear this may not have been the case for you over the last couple months. 

Wit that said, please know that we had some syncing issues with our third party in June, preventing the June outside spending points from posting. However, I imagine that the fix is still playing a bit of catch up. If you don't see your June points in the next week or so, please let me know and I'll be delighted to look further into this. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎07-13-2017

Re: never got the point for using my credit card out side of bestbuy

will that makes sense for june but not for march and april. 

Posts: 9,205
Topics: 105
Kudos: 289
Blog Posts: 19
Solutions: 381
Registered: ‎01-03-2013

Re: never got the point for using my credit card out side of bestbuy

Hello NestorXD123 - 

When looking at your membership, it appears you've received the outside spending points for May and April. However, I do not see March outside spending points. Please see that I am sending you a private message to look further into this with you. 

Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!