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Registered: ‎12-22-2016
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Return for store credit, affect my points and annual spent as a member or not?

If I return something and get store credit, will that affect my points and annual spent as a member?


Thank you!

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Registered: ‎10-10-2012

Re: Return for store credit, affect my points and annual spent as a member or not?

Hello again LiZhang,


That is a really good question.  There is a good chance you will see points be deducted from your account anytime a return, exchange, or price match is processed.  If points are deducted because money was refunded, then your spending total for the calendar year is likely to also decrease.  That may not be the case though if store credit is issued because the original funds would not have been fully refunded.  You would basically just need to wait and see what happens after the return is processed.


If you have any other questions about your account or the My Best Buy™ program then please send me a private message and I will see what I can do to help.  You have sent me private messages in the past so feel free to skip this part of the process and just send a private message.  To send a private message, you would first want to login to the forum and then click on the blue button in my signature that is labeled "Private Message."  I hope that you enjoy the rest of your day. Smiley Happy


Thank you for connecting with us and for being a My Best Buy™ member.

Derek|Senior Social Media Specialist | Best Buy® Corporate
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