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Posts: 1
Registered: ‎07-16-2017

Problem with receiving emails from Best Buy

I recently changed the email address on my Best Buy account.  My emails started going to the new email address, but now are going to the old email address.  The old email address is going away soon.  I need all email correspondence sent to the new email address. I am a platinum member and shop at best buy alot.  Can you please fix my account so that emails go only to the new email address?


Thank You!



Posts: 10,145
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Registered: ‎01-03-2013

Re: Problem with receiving emails from Best Buy

Hello Bobby - 

It's fantastic to hear that you updated your account email address, as you will soon no longer have access to your old email address. With that said, to update your My Best Buy information, you will want to follow the details outlined in the post below. 

How do I update my My Best Buy™ information?


Tasha|Social Media Specialist | Best Buy® Corporate
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