02-15-2017 03:48 PM
Best Buy Elite member here. I've been trying to get a nintendo switch preorder for the 3rd, and I've had no such luck on both the original release and the restock, both instore and online. Will there be any stock set aside for Elite/Elite Plus members? It would seem to me that loyal customers would be rewarded for the loyalty by having a presale of some sort.
02-16-2017 09:31 AM
Welcome to the forum and thank you for reaching out to us! The Nintendo Switch has been pretty popular, and I'm sorry to hear you may have failed to place a pre-order for one before they've sold out.
As an Elite member, you receive many benefits, from an extended return and exchange period to access to special sales and offers. However, we ensure all customers have the same opportunity to pre-order new releases with us. I apologize for any disappointment that this news may cause you.
I would encourage you to keep a close eye on BestBuy.com for any changes in availability. If you have any other questions, please let me know!
|Tasha|Social Media Specialist | Best Buy® Corporate|
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