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Regular Member
Posts: 32
Registered: ‎05-08-2013

Missing Purchase In Rewards

It appears I have a May 30 purchase ( in store ) showing in purchases but not in rewards. It's for $88.27 but should also have 30 extra rewards points for gaming purchases. Any help would be appreciatted. Thanks in advance.

Posts: 10,221
Topics: 116
Kudos: 269
Blog Posts: 20
Solutions: 458
Registered: ‎01-03-2013

Re: Missing Purchase In Rewards

Hi there PSilver21 - 

It's great to hear you've been keeping a close eye on your purchase to ensure you receive all of the points you've earned! I'm sorry to hear your purchase from May not have posted correctly though. 

Using the details you registered with the forum, I located your membership and the purchase. Please see that I am sending you a private message with further details regarding this purchase. You may check your private messages by signing into the forum then clicking the envelope icon in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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