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Registered: ‎07-14-2017

I have spent over 1500$ but it says I've only spent 1498$

I've spent well over $1500 in 2017(this calendar year) but it says I've only reached $1498. I checked my purchase history in my rewards and all of my purchases have counted.
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Registered: ‎01-03-2013

Re: I have spent over 1500$ but it says I've only spent 1498$

Hello tylerbatkinson - 

Welcome to the forum! It's great to hear that you're keeping an eye on how much you've spent so that you know when to expect your tier status to be upgraded appropriately. When checking on your tier spending, it can be discouraging to see far less than you believe you've spent!


Some things to keep in mind when looking at your tier spending is that it is based on pre-tax totals. Additionally, portions of purchases paid for by reward certificates or gift cards would not count towards this total. For more information on qualifying purchases, please feel welcome to check out our My Best Buy program terms.


Given this information, I would encourage you to review your spend amount. If you still believe you've spent over the required $1500 for Elite status, please let me know and I'll be delighted to take a closer look! 


Tasha|Social Media Specialist | Best Buy® Corporate
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