08-06-2017 05:37 PM
Something I've let fly for too long, however absolutely nothing I have ever bought on bestbuy.com since becoming Elite has ever had free two day shipping.
Free two day shipping is supposed to be a benefit of Elite, right? Why am I not seeing it?
08-07-2017 03:25 PM
Hello mmmpepsi -
Welcome to the forum and thank you for reaching out to us regarding your concerns about the shipping options and benefits available to you as an Elite member.
As you are upgraded to Elite or Elite Plus status, you may notice some additional benefits from the program. As an Elite member, you should receive free shipping without a minimum purchase. However, this would not be free 2-day shipping, unless we have an occasional special offer on a particular product. Elite Plus members receive free 2-day shipping without a minimum purchase requirement.
I apologize if this wasn't your understanding of the benefits. For more information, I would encourage you to review the benefit chart here. and let us know if you have any other questions.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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