12-27-2016 08:46 PM
Tragically, the time has come for me to break up with Best Buy. Like many a relationship, their true self emerged after just beautiful 8 months.
Since no one likes to read protracted paragraphs of poorly placed punctuations, I'll condense the charges below:
Lies, ALL LIES!
1 Rewards points are allocated based on sheer chance: If your purchase is categorized by our systems as eligible, your name will be entered into a hat. At the end of the 27th calendar day 3 months following your purchase, a blind*** monkey will draw names from said hat and scan them into our automated system to translate the information to Swedish then back to English for verification with our devoted rewards accounting team**
2 Our automated rewards accounting team is currently under development by our reliable 2 day shipping team
3 Actual vision impairment guaranteed only in the State of Minnesota
12-28-2016 01:14 PM
Greetings DrDanny, and welcome to the Best Buy forum,
I find it truly disheartening to hear you may not find the free My Best Buy™ program to be as much of a benefit as it is intended to be for our members. It appears a recent delay with an order you placed or perhaps a poor store experience may have pushed you over the edge. With the increased volume during this time of the year, I would be surprised if there were not some delays here and there. I ordered a football jersey as a Christmas gift for my brother at the beginning of the December and sadly did not receive it until yesterday.
I do sincerely apologize for any inconvenience you may have experienced and would hope that you continue to be a member of the program. You recently achieved Elite status and are right on the cusp of Elite Plus status with the end of the 2016 calendar year just three days away. The program is by no means an obligation to any of our members, so I can help you cancel your account if that is the decision you end up making. Please keep in mind that any active points, certificates, and status currently in your account would be forfeited.
If you do want to cancel your account or if you have any specific questions about the My Best Buy™ program, then please feel free to send me a private message and I will see what I can do to help. A private message can be sent by first logging into the forum and then clicking on the blue button in my signature that just so happens to be labeled "Private Message." I hope that you enjoy the rest of your day and have a Happy New Year.
Thank you for being a My Best Buy™ member.
|Derek|Senior Social Media Specialist | Best Buy® Corporate|
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