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New Member
Posts: 3
Registered: ‎06-13-2017
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Elite status and bonus points

I have elite status so I get 2% back on outside purchases but I didn't get any bonuses (example restaurant extra 1%) is that normal? I just made elite status so this is my first month with it. Thanks

New Member
Posts: 3
Registered: ‎06-13-2017

Re: Elite status and bonus points

Actually I'm looking at my rewards for this month and I didn't get 2% elite rewards. I only got 1% and no bonuses at all.

 

 

Posts: 8,662
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Registered: ‎01-03-2013

Re: Elite status and bonus points

Hi there richjlauch - 

To my knowledge, the rate at which you earn points for purchases outside of Best Buy would not be impacted by your tier status. Whether you are our My Best Buy core tier or Elite Plus, you should earn points at the same rate. I apologize if this was not your understanding of our program and the points earned for outside purchases. With that said, please know that your outside spending points should post once a month, usually within a few days of your statement date. If you have any other questions, please let me know!

Sincerely,

Tasha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎06-13-2017

Re: Elite status and bonus points

No, the website advertises 5% back for best buy purchases and 6% for elite best buy purchases. The 1% is for outside purchases and 2% should be for outside elite purchases. Also On July's statement I got an extra 1% for restaurants and in Aug statement I did not. The July statement had a breakdown and showed where all the bonuses were and the August statement did not.

 

Can you please verify the 2% back for outside purchases?

 

Thank you

Posts: 8,662
Topics: 100
Kudos: 319
Blog Posts: 19
Solutions: 354
Registered: ‎01-03-2013

Re: Elite status and bonus points

Hello richjlauch - 

It is true that you may earn more points as an Elite or Elite Plus member when making purchases with Best Buy. However, when making purchases outside of Best Buy, each and every member earns that the same rate, without any bonuses for tier status.

When reviewing our credit card page, you can see down at the bottom the comparison of the rewards earned between the My Best Buy credit card and My Best Buy Visa. It also splits it into Best Buy purchases, and outside purchases. Outside purchases have no variation for tier status. Currently, all members earn 1% back in rewards on outside purchases, with select types of purchases earning 2% or 3% back. 

Thank you, 

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!