03-12-2018 03:05 AM
I preordered a Samsung s9 and while at checkout I issued myself a certificate using my points. Entered it gave me a message that it can't be used for special items, or somthing like that. I continued on with my preorder but I have no plans on buying anything yet at bestbuy and do not want the issued certificate to expire. I'd like to put it back into points.
03-12-2018 02:19 PM
I'm so happy you were able to sort it all out. Please reach out to us once more should you need assistance. We are always here to assist!
|David|Social Media Specialist | Best Buy® Corporate|
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