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Posts: 7
Registered: ‎12-16-2016

Can't update billing address or delete old address

I just moved and want to update my billing address from my BB Elite Plus account. When I go to "Account Settings" it asks my to log into facebook and gives me no other options. Huh? Where do I go to delete my old billing address and add in my new billing address? I've already typed in the new address when placing an order and I made sure to click the box saying to remember the address but it never actually remembers it.



Posts: 7,848
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Registered: ‎10-10-2012

Re: Can't update billing address or delete old address

Good morning Lelendarian,


You have come to the right place!  While you can update some of your information online, those changes are not likely to reflect in your My Best Buy™ account.  That is where I can help though.  Please send me a private message with the information listed below and I will make sure that everything is up-to-date.  To send a private message, you will want to first login to the forum and then click on the blue button in my signature that just so happens to be labeled "Private Message."  I look forward to further speaking with you.



Phone #

Email address

Mailing address (old and new)


How do I update my My Best Buy™ information?


Thank you for connecting with us and for being a My Best Buy™ member. Smiley Happy

Derek|Senior Social Media Specialist | Best Buy® Corporate
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