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Recognized Member
Posts: 115
Registered: ‎01-02-2014
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Backordered Items Qualifying for Elite Status

I recently purchased an item online that is on back order until January. This purchase would put me over into Elite territory. Will it qualify since I made the purchase before the end of the year or does it count towards next year's purchases because it won't ship for another two weeks?
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Registered: ‎10-10-2012

Re: Backordered Items Qualifying for Elite Status

Hello again MajorWoofers,

 

Are you ready for the New Year's weekend???

 

That is really good question!  To be honest, that might be the first time I have been asked that question since becoming the primary forum moderator for the My Best Buy™ program.  An item ordered on BestBuy.com that ends up going on back order might be treated the same way as a pre-order.  While the order might not be fulfilled until the 2017 calendar year, the purchase would still count towards your spending total for the 2016 calendar year.  I am going to partner with our My Best Buy™ team to confirm and will post an update in this thread as soon as I have one.

 

Thank you for reaching out to us and for being a My Best Buy™ member. :smileyhapy:

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 7,427
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Kudos: 272
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Registered: ‎10-10-2012

Re: Backordered Items Qualifying for Elite Status

I have confirmed with our program team that an item ordered during the 2016 calendar year will count towards that calendar year even if it is not fulfilled until the 2017 calendar year because it went on backorder.  Please feel free to send me a private message if you have any other program related questions, by clicking on the blue button in my signature, and I will see what I can do to help.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 115
Registered: ‎01-02-2014

Re: Backordered Items Qualifying for Elite Status

Sweet! Thanks for the info. I ordered the Nike Apple Watch. Can't wait to get my hands on it. As it is on backorder at all retailers, I guess I wasn't the only one who had their eye on this item around the holidays. Getting into Elite status for the new year is just and added bonus to go along with my new toy.
Posts: 7,427
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Registered: ‎10-10-2012

Re: Backordered Items Qualifying for Elite Status

You are very welcome!  I hope that you enjoy your new toy.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 115
Registered: ‎01-02-2014

Re: Backordered Items Qualifying for Elite Status

So my package was delivered yesterday. Now I'm wondering about what the points for this purchase will be based on. Will I get 0.5/$1 or 1/$1 since this purchase is the one that pushed me over into Elite status?
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Posts: 7,427
Topics: 318
Kudos: 272
Blog Posts: 0
Solutions: 429
Registered: ‎10-10-2012

Re: Backordered Items Qualifying for Elite Status

The amount of points you are awarded would be based on your status at the time of purchase.  You would need to have had Elite status when the order was first placed to receive 1 point for every $1.  As I mentioned previously, please feel free to send a private message by clicking on the blue button in my signature if you have additional questions about your account.

 

Thank you!

 

 

Derek|Senior Social Media Specialist | Best Buy® Corporate
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