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Recognized Member
Posts: 148
Registered: ‎11-09-2013
Accepted Solution

2 day shipping

Hi,

I had this same issue during the holiday season, and it appears to be happening again..

I placed an order yesterday (Monday) and the estimated arrival date on the order page shows Monday the 26th, so next week. This was the only free shipping option available to me during ordering, the other option was almost 10 dollar shipping cost.

I understand yesterday didn't count with the 2 day free shipping that I get as Elite Plus, since that was a holiday, but seeing today was a normal business day I'd thought it would've been adjusted by now to show an estimated arrival date of two days after today instead.

So just wondering if I'm going to have to wait until Monday or if I can still expect it this week?
Posts: 10,146
Topics: 115
Kudos: 267
Blog Posts: 20
Solutions: 453
Registered: ‎01-03-2013

Re: 2 day shipping

Welcome back sakura8o8, 


It's awesome to hear you're shopping with us again, though I'm sorry if the shipping method is still causing you some concern. Please know that orders should be shipped via the appropriate shipping method per your benefits, but as always, delivery dates may be impacted by availability, holidays, etc. I would encourage you to check your tracking information for any updates to the arrival date. If you have any questions or further concerns, please let me know! 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 148
Registered: ‎11-09-2013

Re: 2 day shipping

Thank you! I just noticed an update this morning and it seems to have shipped with 2 day shipping after all, I suppose it was a glitch due to the holiday being there Smiley Happy
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Posts: 10,146
Topics: 115
Kudos: 267
Blog Posts: 20
Solutions: 453
Registered: ‎01-03-2013

Re: 2 day shipping

Hi there sakura8o8, 

Fantastic! I'm glad to hear your order should be arriving in an a time frame in accordance to your benefits. 

Cheers!

Tasha|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!