01-05-2018 03:56 PM
01-12-2018 12:07 PM
Welcome to the forum!
My apologies for the delayed response. We’ve been exceptionally busy due to the past holiday season and it is taking longer than I’d like to catch back up with everyone that’s come to us for help.
I apologize for the inconvenience this delivery has caused you and your tenants. I’m happy to forward your concerns to the warehouse to ensure they are scheduling within limits (for time and truck space), are making the customer aware of any delays, and ensure the right items are being delivered. I know it might not take back any time spent on this matter or make it better tight away, but I hope you can have a much better experience in the future.
Although you may have already made this purchase again elsewhere, I hope you love your purchase and that it makes the perfect addition to your home. I appreciate you taking the time to write us about this. Let me know if I can be of any further assistance.
|Deysha|Social Media Specialist | Best Buy® Corporate|
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