09-09-2017 09:52 PM
09-12-2017 04:07 PM
I am honestly sorry for how hard it has been to get this washer/dryer delivered and installed correctly. We thank you for reaching out to us here, and hopefully I can get you pointed in the right direction to get this addressed. I do see a case manager Renee from our Geek Squad Customer Care team is assigned to you, and I have made them aware of this post on our forum. You should also have Renee's contact information. You should hear from Renee in the near future, but if you don't for some reason I would encourage you to reach out to them directly as that team is much better equipped to handle concerns such as yours.
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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