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New Member
Posts: 3
Registered: ‎01-12-2018

Still waiting....

I will never buy from BestBuy again. Ordered a tv online and it was supposed to be delivered between 8am and noon today. Fast forward 130 minutes past that window and still waiting (yep I'm a hostage in my own house). Not even the decency to call and let us know if they are on way (have called twice now and being told "you are next up for delivery"). Worse customer experience I think I have ever had.
New Member
Posts: 3
Registered: ‎01-12-2018

Re: Still waiting....

And it gets better. They finally arrive and when I ask why I didn't even get a phone call giving me an ETA, the driver curses me off and says he doesn't need to drop off the tv. Gives me the hugest attitude after keeping me waiting since 8am with zero communication except to curse me out. I ended up taking the Tv from the back of their truck and had to carry it 75 yds back to my own house. Just the most miserable customer experience I have ever had in my life from start to finish.