04-20-2017 08:14 PM
On April 4th my washing machine broke so i bought a washer and dryer from you guys to be delivered on April 18th and then days later was informed that i wouldn't be getting my machines until May 5th. They didn't offer me money back or anything for the inconvenience. It's pretty annoying finding out instead of having a few days without a washing machine I would be stuck a few weeks without one.
04-25-2017 03:30 PM
Welcome to the forum. I apologize for the delay in replying to your post. I'm sorry to hear about the troubles you've experienced recently with the delivery of your appliances.
I have forwarded your concerns to our Appliance Support team here at the corporate office for further review. They will be better equipped with the tools to assist you with this. You can expect a follow up soon if you haven't heard from them already.
|Maria|Social Media Specialist | Best Buy® Corporate|
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