01-06-2018 12:25 PM
01-12-2018 02:39 PM
Thank you for joining our community to share your experience with your refrigerator delivery. It’s discouraging to hear that your delivery needed to be rescheduled, and that may not have been communicated to you. My sincere apologizes for our delayed response due to the holiday season we’ve been busier than usual, and we’re doing our best to catch up.
I took a peek into your order using the details you shared upon joining our forum community, and I noticed it was delayed due to an inventory issue. While reviewing your order to see how I might be able to help you at this time it appears you’ve decided to cancel your purchase. On your behalf, I’ve documented your concerns here at our corporate offices for internal review.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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