07-12-2018 12:57 AM
Welcome to our community. Like you -- and like a great many others to be sure -- I depend upon the information I'm given being accurate and that commitments made are kept. I cannot begin to imagine the ever increasing aggravation of a situation like what you've described. I endeavor to be patient, but even such generosity has its limits as I know only too well from my own experience. I was unhappy to read of your circumstances and I apologize for our having disappointed you.
I know you were hoping to take possession of your new refrigerator much sooner than the August 10 date you were given; were you able to do so? Were you able to speak t someone, either an associate or a manager, at the Spokane Valley location regarding your order and delivery?
Please know I am grateful you took the time to write to us and share your experience.
|John|Social Media Specialist | Best Buy® Corporate|
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