08-09-2017 12:54 PM
08-10-2017 02:45 PM
08-10-2017 04:51 PM
Welcome to our forum, and I appreciate you giving us the opportunity to try and make this right for you. I am honestly sorry that this was your delivery experience, and I can say we require ever employee representing Best Buy to be completely professional when interacting with one of our customers.
I can also say we have insurance for this exact type of situation, and the name of our insurance company is Sedgwick. Our insurance would cover any damage caused to a customer’s home by the actions of a Best Buy employee. It sounds like you have already filed a claim in this matter, and in order for me to look into this you will need to send me a private message with your claim number. To send me a private message click on the message button to the right of my signature.
|Allan|Senior Social Media Specialist | Best Buy® Corporate|
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