The product must be a matching brand, model number and color to qualify.
We match local retail competitors (including their online prices) and these qualifying online retailers:
Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, and TigerDirect.com.
Exclusions apply including, but not limited to, contract mobile phones sold by any online retailer, items sold by Marketplace vendors, competitors’ service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving.
See our full list of exclusions below.
Make sure the product you would like to price match is identical to our competitor's product (it must be a matching brand with identical model number and color). BestBuy.com orders are available for price matching by phone only. Please refer to our Online section for details.
Visit any Best Buy store and present the qualifying competitor's ad or website, with the lower price that is still in effect, to any of our Associates. Best Buy will then review and verify the price match request on a Best Buy device.
While online, find a qualifying product that you want BestBuy.com to price match. Make sure the product you would like to price match is identical to our competitor's product (it must be a matching brand with identical model number and color). BestBuy.com orders are available for price matching by online chat or by phone.
Connect with an Associate via Best Buy Chat. Please be prepared to direct our Associate to the ad or website that is displaying the current lower price you would like to match. You can also call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request.
When making a purchase, or during the return and exchange period, please talk to a Customer Specialist or go to the Customer Service desk for help with your price match request. Please tell us about the lower price that is still in effect that you want the Best Buy retail store to price match. Best Buy will then review and verify the price match request on a Best Buy device.
When making a purchase, or during the return and exchange period, price match requests from BestBuy.com are handled via online chat or phone. Please tell us about the lower price that is still in effect that you want Best Buy to price match. Best Buy will then review and verify the price match request on a Best Buy device. By phone, call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request.
BestBuy.com price match requests cannot be completed in our stores or via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a Smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store are considered BestBuy.com purchases for purposes of the Price Match Guarantee. A price match request after a purchase from BestBuy.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) of your local Best Buy store. A local retail competitor for BestBuy.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.
The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer on a Best Buy device to verify the lower price and availability of the item.
Yes. We do match the prices of Warehouse clubs as long as the Warehouse club is a local retail competitor, has an identical immediately available product and all other price match criteria are met.
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
Yes. The Best Buy mobile app has the same pricing and is treated the same as BestBuy.com.
No. Due to the differences in services being performed, Best Buy does not match competitors' service prices. This includes, but is not limited to, services such as delivery, installation and computer services.
If you purchase an item at BestBuy.com (which includes a purchase from a Smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store) and if the item is offered at a lower price in the store when you pick it up, you will automatically pay the lower price. Excludes employee discount purchases.
If the price of an item drops at Best Buy at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must call 1-888-BEST BUY (1-888-237-8289). Price matching cannot be processed in our stores or via e-mail. If you see a lower price at BestBuy.com or a Best Buy store near you, all conditions apply from our standard Price Match Guarantee.
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Best Buy has a product that is advertised as being limited in quantity it will not be eligible for price matching.
Yes. Best Buy Puerto Rico stores have their own Price Match Guarantee.
Yes. The Price Match Guarantee terms apply to a purchase from any of our stores within a store and to any purchase from a free standing Best Buy Mobile store. The Price Match Guarantee applies to BestBuy.com purchase but may vary from other Best Buy owned or branded websites. Please see each specific individual website for their terms and conditions. The terms of the Price Match Guarantee do not apply to purchases at Magnolia Audio/Video and Pacific Sales stores. Purchases at Best Buy Express Kiosks are treated the same as Best Buy store purchases under this policy.
No. Best Buy does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
Best Buy does not match competitors' financing offers, or financing offers that differ between our stores and BestBuy.com. But you can buy a product, get a price match, and still use our low or no interest financing plans on your original purchase. Best Buy also does not price match to a competitors' price that can only be received when using the competitor's credit card.
No. Best Buy does not match our competitors' trade-in value and offers on trade-in products.
My Best Buy Gamers Club Unlocked members can save 20% on new video games. For purposes of the Best Buy Price Match Guarantee, Best Buy takes the discounted My Best Buy Gamers Club Unlocked price into account prior to a price match request. For example, if Best Buy sells a new game for $59.99, a My Best Buy Gamers Club Unlocked member will be able to buy it for $47.99. The $47.99 price is the price we would compare for price match purposes. If a competitor sells the game for $49.99, there would not be a need for a price match as the Best Buy price is lower. If a competitor sells a game for $44.99, we would match that price and sell a My Best Buy Gamers Club Unlocked member the game for $44.99 with no additional discount. If Best Buy lowers our price during the return and exchange period on a My Best Buy Gamers Club Unlocked purchase, we will, upon request, apply the 20% discount on the new lower price. For example, If a Gamers Club Unlocked member paid $47.99 for a new game priced at $59.99 and Best Buy lowers the price to $49.99 during the return and exchange period, we will, upon request, price match the new price with the 20% discount and sell the My Best Buy Gamers Club Unlocked member the game for $39.99.
Best Buy matches the pre-tax price. We do not take sales tax into consideration for price match purposes. We will not override sales tax to match a competitor's price.
If the price of a pre-order item drops at the time of shipment, you will automatically be charged the lower price. Your credit card is not charged until the product is shipped.