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How Do I Get a Copy of My Receipt?

by Social Media Specialist Social Media Specialist on ‎06-25-2014 10:51 AM - edited on ‎06-02-2017 12:15 PM by Social Media Specialist Social Media Specialist (117,600 Views)

For Online Purchases

 

To find a receipt for completed BestBuy.com orders, you can get a copy of your receipt online:

 

  1. Sign in to your account and select "Account Home" by hovering over your name.

  2. Hover over "Purchases" located near the top of the page.

  3. Click on “Purchase History” or “Orders” to find the receipt you are looking for.

  4. Click on “Order Details” of the order number for the receipt you'd like to print.

  5. Click the "Receipt" button and print.

 

If you checked out as a guest, you can still check your order status and print a receipt online. You'll need to provide your order number, last name and phone number.

 

For In-Store Purchases

 

To get a receipt for a purchase you made in a Best Buy store, visit the Customer Service counter at the store most convenient to you. If you paid by credit card, bring the credit card you used for the purchase and your ID. If you are a My Best Buy member, your receipt can be looked up by the phone number, email address, or My Best Buy Member number

 

Note: If the above steps did not work for you, please send any Moderator a private message for assistance. In the message, please include as much of the following info you have:

 

  • Phone number/email address associated with your Best Buy account
  • Your My Best Buy Member ID
  • What product(s) are/were purchased
  • The rough total amount spent on the receipt, including tax
  • Date of purchase
  • Store location

To send a private message, please see the "Contact Me" box in any Moderator's profile page.

 

Unfortunately we cannot retrieve receipt copies for purchases paid in cash or check, or for purchases made more than two years ago.

 

You can also call 1-888-BEST BUY (1-888-237-8289) to request a copy of your store receipt.