Consoles & Accessories

[UnknownGamer101]

Hello

I have a Simple Question.

As of August This Year, I had pruchased a New PS3 when it was 399 meaning I wasted 100 Bucks but I also got a 2 Year PSP plan. My Question is would I be able to go and replace my PS3 with a newer system? 

If so What would happen to that 100? My Final Price was 470. What I am thinking and I think I am Wrong is that A New PS3 would be 299 and a Game would be 69...I should be covered yes??

I know this is Dumb question but I really need to know the Final Answer...I'm in need of this

Thanks for you time

Matthew

[mstng87gt Trusted Contributor]

The only way that would happen is if you had 3 previous repairs and a 4th diagnosis that it needs repair.   The plan you have does not replace the unit unless covered under the No-Lemon policy.

[UnknownGamer101]

On the it does state the No-Lemon. I guess we'd have to go into Best Buy and talk it over...I'd hope they would do this. I really don't see any issue, I do understand that this would cancel my plan.

The other thing are there taxes on this sorta Trade in?

Thanks for the replies

Matt

[mstng87gt Trusted Contributor]

The No-Lemon policy requires 3 qualified repairs to be done and a 4th diagnosis, how many have you had so far?

[UnknownGamer101]

At the moment we Haven't done it Once yet. But with the Full Plan I do think they'd look passed it wouldn't they, it does say in the fine print for the replacement section "At our Option, we may replace your product with a new product or of similar feature....etc...or issue store Credit" If I do this then they deem my plan fulfilled.

[mstng87gt Trusted Contributor]

Yes at there discretion they may replace your item under the No-Lemon Policy after it 3 repairs and a 4th diagnosis. They do not replace the unit otherwise that I know of.  An employee could better give you that info but I am pretty sure I am correct with this.

[UnknownGamer101]

So what is the point of this Plan? I mean if I can't replace the product or even get Store credit....this plan is to wait until my system has an Issue then they fix it and send it back. I think seeing that I spent the money for a 2 Year, I should be able to replace my product or get store credit.

Thanks for the Right Answers

Matt

[mstng87gt Trusted Contributor]

Its a service plan to provide repair if your unit fails.  Kind of like a warranty. 

[sjcarlo]

this is the same thing that happened to me, and i was wondering the same thing.

[Nokia]

Mustang is correct. The GSBTP plan is not an extended return policy. You will have to wait for something to go wrong with the PS3, and at that point you will be able to have it sent in for repair. If it is approved for replacement, you will get a store credit for the purchase price.