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Visitor
Posts: 4
Registered: ‎05-18-2018

link to user manual for 11.6" android tablet

I just picked up a NS-P11A8100 Android tablet and the link to the user manual on the quick setup page doesn't exist. One of the Best Buy techs sent me a link to the windoze version on a third-party manuals site, and I found links there for the 10" Android tablet but it's enough different with the keyboard that I really need the manual for the 11.6"

 

thanks for any leads.

 

Dave

Posts: 8,349
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Registered: ‎09-29-2008

Re: link to user manual for 11.6" android tablet

Hello Dave,

 

Welcome to Community@Insignia!

 

With apologies, I'm informed that a User Guide for this tablet is not available. Should you have questions regarding the operation of your device, please feel free to reply to this message with them and we'll do our best to help.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 4
Registered: ‎05-18-2018

Re: link to user manual for 11.6" android tablet

Hi John... thanks for the welcome and thanks for the timely reply. First off, let me say that I'm really liking the tablet. It's doing the basics of what I wanted, and the keyboard and screen are large enough for my fat fingers and bad eyes :-)

 

Most of my questions revolve around the keyboard. There are USB ports on both sides; are they standard high-speed? Can a thumb-drive be used as an external hard drive (I'm assuming yes and could probably figure this one out on my own :-)

 

What are all the function keys for? Most of them are pretty self-explanatory, but some...

 

Is 32 Mb really the largest micro-SD card it can handle?

 

The recents icon at the bottom of the screen sometimes splits in two and I get side-by-side windows. Seems like it could be a useful feature, but it just seems to happen randomly and getting it to go away seems to be just as random. Are some of these things "standard" Android 7 features that I could get info on somewhere else?

 

Can the tablet be upgraded to Android 8?

 

That's enough for now. But it sure seems to me as if there should at least be a beta version of the user manual. I'd be happy to sign a non-disclosure agreement if necessary.

 

Thanks so much for your help. It is greatly appreciated.

 

Dave

 

Posts: 5,357
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Registered: ‎11-30-2015

Re: link to user manual for 11.6" android tablet

Hello Dave,

 

Thank you so much for sharing your additional questions with John regarding your NS-P11A8100. As John had shared with your prior at this time a User Guide isn’t available for this tablet. I’ve escalated your questions to our support team for further review. I’d be happy to follow up with  you, and help you work through those questions once I receive their response. I appreciate your patience in the meantime.

 

Respectfully,

 

Mariah

Insignia™ Support

Mariah|Social Media Specialist | Best Buy® Corporate
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Registered: ‎11-30-2015

Re: link to user manual for 11.6" android tablet

Greetings dewolt,

 

Thank you so much for your patience on this matter! I really do appreciate it. Our Support team shared that you’re welcome review the manual for Insignia Tablet NS-P10A8100 since your Tab (NS-P11A8100) is very similar. Please note we are aware that the English version was uploaded incorrectly, and we’re working to get it fixed. If you select French it’s the English one.  

 

What are all the function keys for?

The on screen function keys are explained on page 14 of that manual.

 

Is 32 Mb really the largest micro-SD card it can handle?

32GB is the largest size of Micro SD card your tablet can accept.

 

Both USB ports are equal, and it’s possible to use the ports as storage for things you’d like to have on the go. The manual recommends you use the Micro SD card as additional storage though.

 

You’re welcome to check for updates as they become available. Page 21 of the manual explains how you’d be able to check for them. Upgrading to Android 8 doesn’t appear to be an option at this time.

 

Let us know if you have any further questions!

 

Kindly,

 

Mariah

Insignia™ Support

Mariah|Social Media Specialist | Best Buy® Corporate
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Visitor
Posts: 4
Registered: ‎05-18-2018

Re: link to user manual for 11.6" android tablet

Hi Mariah... Thanks so much for following up on these issues for me. It seems the support team had already fixed the link to the English manual for the 10" Android, although as I mentioned originally I had looked at the manual for that model as well as the 11.6" for Windows. The virtual keyboard on the 10" Android model doesn't have the function keys that are on the physical keyboard of the 11.6" model, and they are different from the Windows keyboard. The keys in question have icons on them that look like pages, scissors, and maybe a screen swap?

 

I was wondering about the size of the micro-SD card as both the 10" Android and the 11.6" Windows tablets can take the 128Gb cards. 32Gb is fine with me since thumb drives can be used as well, just curious.

 

Thanks again for your time and help. Everything else seems to be working fine so far.

 

Dave

  

Posts: 5,357
Topics: 85
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Registered: ‎11-30-2015

Re: link to user manual for 11.6" android tablet

Morning Dave,

 

 

Thanks for getting back to me about the icons you still had some questions about. I apologize that I didn’t understand your question initially. It appears that these are functions may be for copy, cut, and paste?

 

 

Let us know if you have any further questions, or concerns about your Insignia Tablet. We’d be happy to continue to see how we’d be able to help! I hope you have a great weekend if you don't have any further questions.

 

 

Sincerely,

 

 

Mariah

Insignia™ Support

Mariah|Social Media Specialist | Best Buy® Corporate
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