11-26-2017 04:23 PM
factory reset won't work on my 6100. I go through the upper keyboard/power switch reset and it goes to my name on a "reset this PC" page and will not respond any further. what gives? it's a new one, I only got ti yesterday
Solved! Go to Solution.
11-29-2017 08:15 AM
Welcome to Community@Insignia!
If the problem persists, since you just purchased the product, I would recommend pursuing an exchange through the retailer.
|John|Social Media Specialist | Best Buy® Corporate|
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