01-22-2018 04:19 PM
01-22-2018 05:13 PM
You may have warranty options depending on how you purchased it.
If you purchased it recently but it's outside of Best Buy's return and exchange promise, you will have to submit a warranty claim through Samsung directly. Your local Geek Squad may be even able to help you get started with this if it was purchased at Best Buy
01-23-2018 05:40 PM