02-14-2018 06:22 PM
02-14-2018 06:43 PM
Get the password from your friend.
It is nearly impossible for a non properly trained person to unlock it. Helps make theft usless.
02-14-2018 06:46 PM
02-14-2018 07:34 PM
02-16-2018 10:56 AM
02-17-2018 07:53 AM
I have an HP Pavilion pretty much brand new that I purchased off a friend but the screen is locked with a password how do I reset the whole hard drive or reset the whole computer
I'm sorry to hear of the circumstances of your friend passing away. For obvious and legal reasons, we're unable to provide forum members with the means to remove passwords that have been set.
The local Geek Squad may be able to assist you but may require more information to verify that the laptop is yours. This is done to protect the owner of the system and prevent fraud. Once they have successfully verified you, they can offer you the appropriate service to get this resolved.