01-08-2018 09:27 AM
Hello! I've been using the wired mouse model # NS-PNM5113 for about a month. The last week or so, just clicking once on the mouse will sometimes cause a double-click - so if I'm clicking on the border of a window, for example, it will minimize that window, rather than just putting that window up front. I'm on a mac mini, using El Capitan 10.11.5.
I'm using a mouse pad, which is clean and level.
Any tips to keep this from happening, or should we return the mouse?
01-10-2018 08:16 AM
Welcome to Community@Insignia!
Given what you've described, I recommend returning your mouse to the retailer for an exchange or options under the factory warranty.
|John|Social Media Specialist | Best Buy® Corporate|
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