01-18-2017 11:50 AM
Solved! Go to Solution.
01-18-2017 09:26 PM
01-19-2017 01:39 PM
01-19-2017 02:50 PM
Makes me think they set up their mirroing incorrectly. There may be a bunch of other from the same batch that may have this issue as well.
01-19-2017 04:06 PM
In the future, you can avoid this mess by downloading a Windows ISO and clean installing Windows 10 from there. It will pull the information from your last install so you don't have to use a product key.
03-01-2017 07:53 AM
Yes well, the idea is that the PC comes with it preinstalled and activated, so you shouldn't have to mess with any of that. I saw this same issue with my new CyberPower PC order recently.
I found useful info. on CyberPower's forum regarding this issue.
1) Try the Windows Product Key on the side of the machine (mine had a silver sticker I had to scratch off to view the entire product key). Of course, scratching it off made the first part of my # illegible.... so I proceeded to step 2.
2) Run cmd.exe (Windows key + R), type SLUI 4, and press Enter. Call the # on the screen and use there automated system.
I was eventually able to get a representative on the line who was able to give me a working Digital License # and then Windows 10 was Activated successfully. FYI: It took me several times of calling back the 800 # and figuring out what I needed to press to get a live representative.
3) If no success figuring out how to use Microsoft's automated phone system and getting a live representative, either do a Restore of Windows and see if your Activation Error Code goes away. OR, imo, contact CyberPower PC regarding this.
Obviously, if you have the money and free time, you can do what hockeycanuckjc said at any point.