09-23-2017 08:47 PM
My system icon setting for power is grayed out with no option to toggle it, see the picture:
As such I cannot see my charge level, or if I'm charging.
Solutions I've attempted with now results:
Uninstlaling and disabling the battery in device manager and re-enabling them.
I've downloaded the driver package from the no Wifi thread but it said my battery was already on the best version.
System file checker tool in windows
I even did some registry deleting per an article I found on google.
Lots of rebooting.
I did notice that most google results for this problem they mention two battery devices "Microsoft AC Adapter" and "Microsoft ACPI-Compliant Control Method Battery" while Insignia NS-P11W7100 only has one.
I would really like to know my battery level and if I'm even charging. I have a feeling this is due to missing the "Microsoft ACPI-Compliant Control Method Battery" device, but really have no diea.
Any help is appreciated thanks!
09-28-2017 10:17 AM
Welcome to Community@Insignia! I apologize for the tardy reply.
Given the advanced troubleshooting you have already tried, I recommend contacting Insignia Support at 877-467-4289 for further assistance.
|John|Social Media Specialist | Best Buy® Corporate|
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