01-06-2018 02:08 PM
While we would be more than happy to help, you don't give much information.
What kind of device are you using and what have you tried to get onto the internet? The more information you can provide us with, the more we would be able to offer advice.
I realize that this information may be difficult to give, so give as much information as you feel comfortable in giving, even if you don't know how to describe a certain term, do your best, we do know what you're talking about.