03-21-2018 09:42 AM
Once you purchase an item, no matter how you purchased it, it's yours permanently. You can trade it in for a Best Buy gift card but the amount varies, if there is any value to your unit as the value of used items quickly depreciates in todays evolving market of technology.
You can check now to see what your item is worth here: https://tradein.bestbuy.com/client/#/catalog
04-20-2018 11:23 AM
this is going to sound silly but have you considered "parting it out" ?? HP parts and especially motherboards are very expensive. some reach the $400+ mark just for the board. there are die hard HP guys that may need one. and you may get quite a bit of money for this. the screens you can easily get $300 a piece for those. since they only work with HP ssytems. certain older ACER models the KEYBOARDS were hoing for $250 each. just an idea. you have to google the parts and what they go for then Ebay the stuf BUT first provide proof it worked from the start.