Add Product

Search Results:

Reply
Highlighted
Visitor
Posts: 1
Registered: ‎05-05-2018

Can't Sign Onto Tablet Due to No Internet Connection (Windows)

I bought my wife an Insignia Tablet from Best Buy for Christmas and she's had it ok for now.  But now it seems she can't sign onto the tablet as it keeps needing a Wifi connection.  This is the windows version so I know things are different.  I had a Dell Mini-laptop that was like this until I took it off the windows sign-in option. Is there a way she can just get around this sign -in issue without going to a hard or factory reset?  

Posts: 8,360
Topics: 367
Kudos: 578
Solutions: 353
Registered: ‎09-29-2008

Re: Can't Sign Onto Tablet Due to No Internet Connection (Windows)

Hello DRadioFlyer,

 

Welcome to Community@Insignia!

 

I'll be happy to look into this for you if you will please reply with the tablet model number.

 

Regards,

John

Insignia Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!