04-26-2012 11:17 PM
When did you purchase your Kindle Fire? Any tablet purchased after March is eligible for a return or exchange for 30 days from the date of purchase. Just bring the Fire, your receipt, and any accessories that came with it to the Customer Service desk at your local store and we should be able to get you set up with something that'll work better for you.
01-02-2013 01:24 PM
We will only accept a return by mail if you made your purchase on BestBuy.com. For in store purchases, please return your Tab 2 to any Best Buy store.
If you did make your purchase with us online:
For proof of delivery, we recommend that you return items via UPS or insured USPS.
Thanks for shopping!