03-17-2012 02:07 AM
what could the kind of action be to stop BB from cheating or abusing customers ?
How could we start a campaign on this issue?
First, you have to prove it.
03-17-2012 06:04 PM
03-17-2012 08:59 PM
CrimsonRain, could you please let me know how to prove it?
Will it be fine if i do post here the correspondances done with Denise from BB on this issue?
Do you really think that i will be writing in this forum if not having been abused by BB?
Well, you'd have to prove that Best Buy store in particular was attempting to sell you a used or opened product as brand new without advertising it as such. To prove fraudulent intent would be very hard. Could the computer had been opened or used before? Absolutely. Could it had been a mistake that the store failed to advertise it as such (Best Buy is required to tag items that had been opened)? This is probable. Could it had been that Best Buy store was trying to pawn off a used item as new so to not lose money? Also probable. Unfortunately, the item is out of the 14-day return and exchange policy so you can't return or exchange it. I would probably bring it back to the store and show them. The manager on duty might make an exception or offer you a solution.
03-18-2012 02:43 AM
03-18-2012 08:02 AM