Computers & Networking

[Selia]

I may need to replace my iMac (Intel Core Duo) HD soon; I'm wondering whether the Geek Squad does work on Macs. Also, is this something a person can do themselves with good directions, or is that risky. I've put in memory, but think the HD is probably a step up. I have everything backed up and would get all my stuff back on HD myself. Has anyone had experience with Mac repair here?

[Entropy]

I don't know about iMacs (they're somewhat funky compared to normal PCs in terms of swapping hardware) but replacing a hard drive is typically not difficult for a user to do.

It's usually more difficult to migrate the contents of the old hard drive to the new than to physically install it.  You'll likely need to pick up an external USB drive enclosure to stick the old drive into so you can pull files off it.

[Matthew-GS Retired: Community Advocate · Accepted solution]

Welcome, Selia!

We certainly do work on Macintosh computers.  The criteria is: "Is the part user-serviceable?"  We would need to sendthe unit in for upgrade to our repair center if it is not something Apple has in their DIY section of their website.  This is toensure consistency and to avoid any issues if still under warranty. Typically only Mac Book laptop hard drives areserviceable in the store.

Either way, I recommend letting an Agent assist you in the store.  Let us know if you need further answers.

[Selia]

Thank you for your helpful response.