Computers & Networking

[kimgailsmith]

My computer was swiped just got it back but it is all messed up how do i get it back to factory settings without having to pay a fortune and they did not return my backup disks

[yingopilee]

How old is your laptop? Newer laptops have a restore partition on the drive to restore it to factory specs

[kimgailsmith]

I bought it from Best Buy 10/20/2010

[yingopilee]

Make and model?

[kimgailsmith]

toshiba satellite L655-S5096

[Jimmienomam]

That's weird I just bought that same model off Craig's list... I keed, I keed

[kimgailsmith]

lol

[yingopilee]

Try
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletinDetail.jsp?soid=2737864&pf=true

[kimgailsmith]

went there just now and scared to do it because I do not have the discs if they are needed.

[deusexmachina Valued Contributor · Accepted solution]

Your computer probably has a built in recovery partition. This will allow you to restore the computer without having the discs. Follow the steps that yingopilee has provided. If for whatever reason, the recovery partition is missing or damaged, you'll need to call Toshiba and purchase a set of recovery discs.