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New Member
kimgailsmith
Posts: 8
Registered: 01-26-2012
Accepted Solution

help

My computer was swiped just got it back but it is all messed up how do i get it back to factory settings without having to pay a fortune and they did not return my backup disks

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Recognized Member
yingopilee
Posts: 106
Registered: 03-25-2011

Re: help

How old is your laptop? Newer laptops have a restore partition on the drive to restore it to factory specs
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New Member
kimgailsmith
Posts: 8
Registered: 01-26-2012

Re: help

I bought it from Best Buy 10/20/2010

 

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Recognized Member
yingopilee
Posts: 106
Registered: 03-25-2011

Re: help

Make and model?
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New Member
kimgailsmith
Posts: 8
Registered: 01-26-2012

Re: help

toshiba satellite L655-S5096
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Valued Contributor
Jimmienomam
Posts: 1,988
Registered: 09-21-2011

Re: help

That's weird I just bought that same model off Craig's list... I keed, I keed
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New Member
kimgailsmith
Posts: 8
Registered: 01-26-2012

Re: help

lol

 

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Recognized Member
yingopilee
Posts: 106
Registered: 03-25-2011

Re: help

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New Member
kimgailsmith
Posts: 8
Registered: 01-26-2012

Re: help

went there just now and scared to do it because I do not have the discs if they are needed.
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deusexmachina
Posts: 1,388
Kudos: 135
Solutions: 57
Registered: 01-08-2011

Re: help

Your computer probably has a built in recovery partition. This will allow you to restore the computer without having the discs. Follow the steps that yingopilee has provided. If for whatever reason, the recovery partition is missing or damaged, you'll need to call Toshiba and purchase a set of recovery discs.
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Although I do work for the Geek Squad, all comments and opinions are my own.
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