Computers & Networking

[redmoon24]

 My mom bought a xfx 4890 in best buy store in new york city and shipped it here in philippines. When I open the box I only see the card, dvi to vga adapter, crossfire brigde and the s-video cables. Why didn't I get the hdmi cable? I had to use the nvidia hdmi cable from my old 9800gt but I can't change the resolution to 1080p to watch blu ray movies in high resolution. It says input signal out of range, I don't know maybe the cable of nvidia to ati is not compatible.

The hdmi cable should be included, what should i do?

[Starflyer59]

If the cable is missing you have one of two choices.

1. Mail it back to your mom so she can get a refund or exchange

2. Call XFX Techs support and see if they will send you a cable.

The input out of range usually means your monitor cannot support that resolution.

[TheLexMachine]

It doesn't come with an HDMI cable because it doesn't have an HDMI port. It has a DVI port that is configured to work with the supplied DVI to HDMI adapter to pass digital audio through normally unused pins on the DVI port. All of the XFX Radeon 4890 boards are the same way. Your display and the card might not go well together and require additional manual configuration from what you're telling us. Look at the owner's manual for your HDTV and it should have a section for PC display that has the signal input information that the HDTV accepts from a PC. Your HDTV might also not be PC over HDMI compatible. If that is the case, you need another display.

[redmoon24]

thanks TheLexMachine, there's on dvi to hdmi adapter in the box. If I use the ati dvi to hdmi adapter will it be compatible?

[redmoon24]

I also tried the dvi to vga adapter that was included in the box. When in desktop 1680x1050p , there's a 2 inches black border in the left side of the screen. So now im using the hdmi cable and adapter of nvidia in 1680x1050p .