05-03-2010 02:42 PM
Like I mentioned, about a year and a half ago, MS released a Dell webcam driver update that caused systems to blue screen, so it might be something similar. I'll try to look around while I'm at work tonight to see if I can find something
05-03-2010 02:47 PM
What's the full model number for your laptop?
05-03-2010 03:15 PM
That's pretty similar to my ASUS
If you have time, you might try to contact Toshiba, but, as with any customer service, that can be hit/miss depending on the tech you get.
05-03-2010 03:20 PM
Thanks! I have had no luck with Toshiba. They do not even know what a 64 bit machine is.
Microsoft wants something like $125 for one call support.
My next step is just to pack it up and bring it back to Best But, so I figured I would try this site first.
Although I think it is more of a Windows 7 issue.
05-04-2010 12:30 AM
After much googling, I couldn't really find any mentions of the problem.... leading me to just suggest exchanging it out.
05-04-2010 09:49 AM
There was a recent incident where applying a Microsoft update to a PC that had gotten infected with certain malware caused REALLY bad things to happen.
I forget which update, which malware, and whether it was Vista or W7 that was affected, but this could be a sign you had a malware infection.
05-04-2010 10:16 AM
This is a common problem with Windows 7. Some are lucky enough it actually works after waiting all night. Most are not.
The only "solution" I have found is to do system restore which basically means you never get Windows updates and the necessary security patches.
I guess returning it to the store is my only option.
Thanks for your help.