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New Member
njcurveball
Posts: 10
Registered: ‎05-03-2010

Windows 7 taking over 20 hours to install updates.

Got a new Toshiba A550 laptop at Best Buy. Everything was fine until Windows Updates started, after installing 10 updates, computer rebooted. Since then it continually reboots with the message "Please do not power off or unplug your machine. Installing updates".

 

Other then go back to an earlier restore point and never do Windows Updates, what are my options?

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Valued Contributor
starhelper2587
Posts: 2,000
Registered: ‎04-15-2009

Re: Windows 7 taking over 20 hours to install updates.

Let it finish updating and don't try to be on the PC at the same time it's trying to do its thing.

Nothing I post is an official statment of Best Buy or Geek Squad, it is only a helpful opinion!
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New Member
njcurveball
Posts: 10
Registered: ‎05-03-2010

Re: Windows 7 taking over 20 hours to install updates.

"Let it finish updating and don't try to be on the PC at the same time it's trying to do its thing."

 

First off, you cannot be on it at the same time. Secondly did you read the part about 20 hours?

 

I appreciate the help, but I do not think you have understood the problem.

 

Thanks!

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Valued Contributor
starhelper2587
Posts: 2,000
Registered: ‎04-15-2009

Re: Windows 7 taking over 20 hours to install updates.

I understood the question, thanks.

Nothing I post is an official statment of Best Buy or Geek Squad, it is only a helpful opinion!
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New Member
njcurveball
Posts: 10
Registered: ‎05-03-2010

Re: Windows 7 taking over 20 hours to install updates.

"I understood the question, thanks."

 

It is funny then you should suggest this

 

"Let it finish updating and don't try to be on the PC at the same time it's trying to do its thing."

 

If I had already waited 20 hours for an update, why do you think it will finish?

 

There is obviously a problem with Windows Update in Windows 7. I have found many threads on many sites about it. I have not yet found a solution, which is why I posted here.

 

Just for your own education, you cannot "be on the PC" when it is rebooting and updating.

 

Thanks for your help!

 

 

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RealGeorgeW
Posts: 7,513
Topics: 545
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Windows 7 taking over 20 hours to install updates.

Going back to a restore point is your easiest, quickest bet.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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RealGeorgeW
Posts: 7,513
Topics: 545
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Windows 7 taking over 20 hours to install updates.

That or, if you're brave enough, start the computer in safe mode and goto Programs/Features. Click Show Updates and then uninstall the most recent ones.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
Please use plain text.
New Member
njcurveball
Posts: 10
Registered: ‎05-03-2010

Re: Windows 7 taking over 20 hours to install updates.

The restore point definitely works, but then how will   I ever get the updates?

 

Is Windows 7 so unstable it can never be updated?

 

It is pretty scary with the frequency of Windows securty updates to simply not install any of them?

 

Thanks for your help.

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RealGeorgeW
Posts: 7,513
Topics: 545
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Windows 7 taking over 20 hours to install updates.

I've been using 7 pretty much since the RC came out and haven't had any issues with it.

 

You said you've been doing some searching, did they specify which update was causing it?

 

MS does occasionally release a bad update(see : Dell webcam driver), so if it's a widespread issue(as it seems) it "should" get corrected.

 

If not, when you're doing MS Update, you can manually select the update to hide it so that it never installs.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
Please use plain text.
New Member
njcurveball
Posts: 10
Registered: ‎05-03-2010

Re: Windows 7 taking over 20 hours to install updates.

Thank you.

 

I was hoping someone could tell me which update was causing the problem.

 

I tried installing them one at a time, but each one caused the system to do basically the same thing.

 

It is good to know that some people have no issues. I wonder if Toshiba may be the cause then?

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