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Elwin
Posts: 3
Registered: 02-12-2009

Viruses

Recently i scanned my computer and it seems as if i actived some trojans, My computer was doing fine until that scan.:smileymad:

Since then my computer has been running slower than usual and my current protection (if it is protection im not exactly sure) a friend installed for me can't do anything about the viruses. Can anyone help me out or point me in the direction of a better anti-virus? 

 

 

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RealGeorgeW
Posts: 5,864
Topics: 428
Kudos: 474
Solutions: 221
Registered: 02-12-2009

Re: Viruses

Without knowing which one you currently have...

 

In the store I peronsally recommend either Kaspersky or Webroot w/AntiVirus. I run the later personally on all 4 of my machines without any slowing down or resource hogging.

 

With that said, installing a different AV program may or may not remove the current threats already on your system, if you're looking for GeekSquad services, you can take your machine into your local precint and have them run FACE, our proprietary virus scan on it to see if you do indeed have viruses/other threats. With that information they can recommend the best course of action, which in your case may be simply getting, as you said a better AV program. However, if you have extremely pesky threats, an ADR might be needed.

 

I will STRONGLY advise you against anything related to McAfee. I've had nothing but problems with that software along with many others. No one in my precinct likes, or uses it. Norton used to be on my blacklist, but from what I have heard, they worked alongside with some GeekSquad agents to improve it's resource imprint.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, none of my advice is to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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hockeycanuckjc
Posts: 4,170
Topics: 526
Kudos: 333
Blog Posts: 0
Solutions: 118
Registered: 11-10-2008

Re: Viruses

You all might want to give this a read or two, I found it helpful

 

http://www.raymond.cc/blog/archives/2007/05/19/how-to-clean-or-remove-virusspywaretrojan-when-you-cant-boot-in-windows/

 

 

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New Member
Elwin
Posts: 3
Registered: 02-12-2009

Re: Viruses

Agent the one i have is called Syamantec Endpoint Protection
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RealGeorgeW
Posts: 5,864
Topics: 428
Kudos: 474
Solutions: 221
Registered: 02-12-2009

Re: Viruses

That's not a bad one.

 

Of course you should make sure your virus definitions are up to date using LiveUpdate. You should check out the link posted by the Canuck though I haven't used it, I will say it looks like it should catch anything you may have.

 

Another thing I thought of is to make sure you run DiscCleanup to get rid of any temporary files you may have on your hard drive. To do this:

1: Open My Computer

2. Right click on your hard drive and select Properties

3. Click Run Disc Cleanup

 

Pretty much anything it finds is safe to remove.

 

Also make sure you uninstall any unwanted/needed programs.

 

Those two things can make an improvement in performance as well.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, none of my advice is to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
Please use plain text.
New Member
Elwin
Posts: 3
Registered: 02-12-2009

Re: Viruses

Ok i found out where the trojans are and what they came from.. Limewire.. im thinking of just deleting them, but would that be a bad idea or what?
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RealGeorgeW
Posts: 5,864
Topics: 428
Kudos: 474
Solutions: 221
Registered: 02-12-2009

Re: Viruses

The problem with trojans or any threat, is that some are self sustaining. You can delete one, but it may just reinstall itself.

 

Limewire = bad, basically, but it's the same with any open file sharing program. There's no safeguards.

 

It's worth a shot just to delete the problem files though. Make sure you run a full scan to verify you're in the clear.

 

If that doesn't work then you're in for some fun.





If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, none of my advice is to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
Please use plain text.