07-14-2010 08:56 PM
How easy would it be for a daily computer user whose computer got virus, spyware or both problems in fixing their computer.The different types that does major problems to one's computer that not that might not be easy to fix. It makes a person's computer run slow, shut down or restart very slow(taking forever), Windows explorer could be messed up in certain areas(like can't copy cut, past or do all three). Sometime a different viruses/spyware could have so many popup messages say there is this and that infected, and it either the computer do have that problem or it the viruses/spyware getting you to open something from their end. It could also be that it make programs one installed in their computer unusable or able to get into like AVG, Printmaster, Itune,Thumb Plus and other programs. Maybe even Control.exe is messed up and one can't get in there. Also can't get go to any websites like yahoo, google, Best Buy, hotmail, comcast.net, bing, flickr, imdb.com, tvshowsondvd.com, movieweb and so on.
So what would be the different ways for one to fix that up and not have it happen again, or even able to, and only so much fix and it still some what slow in areas.
07-15-2010 12:28 AM
07-17-2010 01:06 PM
I already have AVG , it will not let me use it,the problem I have. It would not even let me reinstall it. As the last person posted it could be malware that doing all that stuff. The thing is what is the first step to start fixing it up.
07-17-2010 01:29 PM
07-17-2010 02:18 PM
Normally I'd say nuking (format and reinstall) a computer is a cheater's way out. Oftentimes business's do this because their IT people want to be certain they got anything, and lazy techs do this because well.. they are lazy.
But in this case, with your limited skill, you have two options: Do the nuke or bring it to Geek Squad.
If you are going to do the nuke, do a total nuke.. don't just overwrite your drive. Lose everything, positively everything, and make sure you cold boot in or you're just gonna have the virus sitting in your memory until your done, ready to reinfect.
Don't know what I'm talking about? Bring it in.
|I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.|
: Open Mailbox
07-19-2010 05:10 AM
How "easy" it is to fix depends entirely upon what infections the computer has.
download Avg free from their website.
run avg free
hope it works.
very good chance of it working, you want to avoid norton and Mcafee though
I could have sworn NoNoBadDog said reputable... If you're going to go free/cheap, go with Microsoft Security Essentials. Norton has actually gotten a lot better post-2009.