Computers & Networking

[moshikoisr]

My sister bought me a laptop but didn't save the receipt, she bought it in cash.

What can I do????

[Neihn Valued Contributor]

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moshikoisr wrote:

My sister bought me a laptop but didn't save the receipt, she bought it in cash.

What can I do????

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Unfortunantly I dont think there is much you can do. According to Nokia about the only way to find a cash transaction is to pretty much know the exact store, the exact day, and pretty much exact time the itme was purchased.

[moshikoisr]

What about my HP S/N or P/D?

Can't they do something with that?

Is that say I lost my free upgrade becouse I don't have the receipt??

[DavidDanvers]

If it was purcahsed with cash three ways you can look up a receipt.

1. Purchased a GSBTP/GS G&G

2. Used a reward zone card

3. Know what day/time/register/amount of purchase

The more info the better for option 3.

Hope this information helps.

[Sunny]

Should'nt it be also possible to print a receipt if someone provides first and last name and show an ID card? I mean... I know from experience that it's very hard to purchase something at any big retailer, without them asking for address, name, phone number, and so on. Even if you pay cash.

I'm just wondering. Should be everything in the system, or am I wrong?

[hockeycanuckjc Trusted Contributor]

If its a straight cash transaction, you dont have to give them that info , literally , unless you want to end up on mass snail mail lists

[Neihn Valued Contributor]

No store I have ever shopped at have ever asked for my name when paying in cash and i will never just give a company my name  and address unless its for services to be rendered or a credit/debit transaction.

[moshikoisr]

i really appreciate all your replays, i have learned my mistake and i guess it is my bad for not taking/ saving my receipt. but i really don't understand, if each laptop has it's own serial number, why can't they trace by it?! when this product was in the store? and when it was purchased?. i just want to know if they have the option to look at the company computer a product by its s.n?

[DavidDanvers · Accepted solution]

Because keeping all that information would be expensive, also... kind of invading privacy.

[joexyz123abc]

I bought my HP Desktop in the store w/cc. The store has no record. I have the proof of billing by the store from my bank. How about giving me a proof of purchase ?  I've waited 1 hour yesterday for someone to talk to me from Bestbuy 888#.  All that time I was being told, that your call is important to us, don't hang up. I'm tired of this lie. If the local store doesn't have the record, than the record doesn't exist. You just have to generate it-ammen.