Computers & Networking

[Johnm]

Just bought two laptops and need to install new anti virus software, do I need to delete the existing Norton anti virus first ?

[AaronE]

Yes you do. Uninstall the current antivirus by going to Conrtol panels -> Programs

[deusexmachina Valued Contributor]

Yes. Click on the Start Menu in the bottom left corner -> Type appwiz.cpl in the search box right above it and hit enter. Find Norton in the list and double click to remove it. Install your AV software afterwards removing Norton and restarting your computer.

[David085]

Like AaronE said go to Control Panel Add/Remove Programs
and uninstall it of from there and install the new one

[NoNoBadDog]

Don't know why you want to unistall Norton, it is by far the best protection you can have.  But, since you want to uninstall it, Use the Norton Uninstaller tool:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&do...

[xl]

I would just max out the trial version of Norton and then get Norton 360 with includes a firewall and performance tuning features.

[NoNoBadDog]

I am partial to Norton Internet Security, it has all the same security with a leaner footprint, and don't need or use the tune up features as I use other utilities that are better (CCleaner, Defraggler, etc).

[SoMeAm]

Thanks to NoNo's instructions as we have encountered customers experiencing challenges trying to uninstall Norton:

"...Use the Norton Uninstaller tool:

https://www-secure.symantec.com/norton-support/jsp​/help-solutions.jsp?lg=english&ct=united+states&d..."

[Jimmienomam]

To let you know why you need to uninstall it; having 2 antivirus/firewalls will create conflicts between the 2 that will affect lots of other software/components