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mzconfigure
Posts: 1
Registered: ‎04-02-2012

Microsoft Windows XP

I purchased a restoration disk from Dell that was XP....they charged me 18.00.   For the OS.

 

 

Is that correct?

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RealGeorgeW
Posts: 7,506
Topics: 543
Kudos: 767
Solutions: 289
Registered: ‎02-12-2009

Re: Microsoft Windows XP

Yep, sounds right.




If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.

I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.
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Valued Contributor
CrimsonRain
Posts: 1,515
Registered: ‎12-21-2009

Re: Microsoft Windows XP

That's really good actually. HP and Acer/Gateway/eMachines have pretty much purged XP recovery discs from their database, and Sony charges $50-$80 for recovery discs.
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I DO NOT work for Best Buy. Whatever I post are just educated guesses or common sense.
Posted from HTC PC36100
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Contributor
rellarillear
Posts: 420
Registered: ‎03-13-2012

Re: Microsoft Windows XP


mzconfigure wrote:

I purchased a restoration disk from Dell that was XP....they charged me 18.00.   For the OS.

 

 

Is that correct?


Yep, if it was XP and a Dell, you (or whoever the original owner was) got recovery discs with the unit, that is their charge for the discs and shipping usually, as you were unable to retain the ones given with the unit.

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Member
harold_odalis
Posts: 18
Registered: ‎03-27-2012

Re: Microsoft Windows XP

You are lucky to have it for 18.00 only....some companies charges much more.

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Vendor Participant
SoMeAm
Posts: 357
Registered: ‎03-08-2011

Re: Microsoft Windows XP

Hello CrimsonRain, 

 

It appears that your information about the cost of recovery disks for HP consumer computers needs updating.  I am not aware that  they cost from $50-$80.  They tend to run in the same range given by mzconfigure.

Regards,

Priscilla, HP Social Media Ambassador
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Valued Contributor
CrimsonRain
Posts: 1,515
Registered: ‎12-21-2009

Re: Microsoft Windows XP


SoMeAm wrote:

Hello CrimsonRain, 

 

It appears that your information about the cost of recovery disks for HP consumer computers needs updating.  I am not aware that  they cost from $50-$80.  They tend to run in the same range given by mzconfigure.

Regards,


I believe you may have misread my post. I stated that Sony charges $50-$80 for their recovery media. I also stated that HP and Acer/Gateway/eMachines usually purge their database from which they store recovery disc images of older models. I've usually experienced this when it comes to models that run Windows XP such as for the HP Pavilion a600n. Aside from that, I've usually had good experiences when it comes to ordering recovery media from HP during my time with Best Buy/Geek Squad. I've had cases where HP would send them to my clients free of charge and other times for ~$16.

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I DO NOT work for Best Buy. Whatever I post are just educated guesses or common sense.
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Recognized Member
biff
Posts: 190
Registered: ‎12-21-2011

Re: Microsoft Windows XP

Or you could get a friend that is computer knowledgeable that can get you a Linux OS distro CD for free and not have to use MacroShaft.

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I DO NOT work for Best Buy, Geek Squad and any way affiliated with them. I am a self-employed repairman. I specialize in TV's and desktop computers. I do not take sides. If BB is wrong I will say so. If you are a moron with a false sense of entitlement, then I will tell you.
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Vendor Participant
SoMeAm
Posts: 357
Registered: ‎03-08-2011

Re: Microsoft Windows XP

Hello Crimson Rain,

 

Thanks very much for the clarification and for the positive feedback.  Yes, I have seen the HP cds cost as low as $16 and if the ones made from the special partition do not work and given other special circumstances, often Tech Support and other teams will send a free replacement copy. 

 

Thanks again,

Priscilla, HP Social Media Ambassador
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